Terms and conditions
1. Introduction
Welcome to Pop Step (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your purchase and use of the products (“Products”) available through our website www.ThePopStep.com or other sales channels. By purchasing Products from us, you agree to be bound by these Terms.
2. User Agreement
By ordering Products from us, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, then you are not permitted to order Products from us.
3. Product Information
We endeavor to be as accurate as possible in describing our Products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
4. Pricing and Payment
Prices for our Products are subject to change without notice. We reserve the right at any time to modify or discontinue the Product (or any part or content thereof) without notice at any time.
5. Shipping and Delivery
Products will be shipped in accordance with the shipping method you select at checkout. We are not responsible for any delays in shipping.
6. Returns and Refunds
All products are made to strict production guidelines and are guaranteed to fit the step product ordered for. We offer a 30-day refund policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging.
If there is a defect in the manufacturing process we will be happy to replace the product within 10 days of receipt of the product. Please notify us via email at [email protected].
7. User Responsibilities
You agree to use our Products safely and in accordance with any instructions provided. You agree not to use our Products in any way that could cause harm to yourself or others.
8. Limitation of Liability
In no event shall Pop Step LLC, partners, suppliers, or affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Products or for any other claim related in any way to your use of the Products.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law provisions.
10. Privacy Policy
We are committed to protecting your privacy. We do not sell, trade, or otherwise transfer your personal information to any third parties or affiliates. Your data is used solely to provide you with the best possible service, and we take every precaution to ensure that your information is kept secure and confidential. By using our services, you agree to this policy and trust that your privacy is our priority.
11. International Customer
International customers are responsible for any customs duties, taxes, or import fees their country may require. Those fees are not included in your order total.
12. Changes to Terms
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
13. Contact Us
If you have any questions about these Terms, please contact us at [email protected]